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  • Safety Stewards

    Often the first and last person a customer meets when visiting your stadium. Forward is proud to have been supplying safety stewards to all division of clubs, including Wembley National Stadium.

    We understand the importance of supplying trained staff and the important role they play to ensure your event goes safely. As a football steward, roles can be varied and at times very challenging, whether staff are controlling entry by checking tickets, guiding patrons to their seats or helping with egress, customer care is of paramount importance.

    As football stewards are the eyes and ears of your ground continuity of staff is of key importance.

  • Response Teams

    No matter how much time and effort goes into planning an event there is always an element of unpredictability, especially when you throw into the equation, alcohol, large crowds and mixed emotions.

    Response Teams are a cost-effective way to enhance or on occasion replace Police presence at an event. Forward Response Team members hold a SIA Level 2 Door Supervisor qualification (as a minimum) and receive additional in-house physical intervention and conflict management training. Staff are customer focussed and good communicators who can be assertive when required.